- Marla Bilonick, Executive Director and CEO
- Isis Salmeron, Director of Finance & Operations
- Rosana Sandoval, Accounts Payable & Payroll Administrator
- Brittany Jackson, Human Resources Manager
- Marjorie Nemes-Galarza, Chief Development Officer (CDO)
- Jeremy Martinez, Development Manager
- Monica Martinez, Communications Manager
Small Business Programs
- Lending Program
- Emi Reyes, Risk Manager
- Susana Gómez Portugal Monroy, Lending Operations Manager
- Zara Cabrera, Senior Loan Portfolio Supervisor
- Ana Guzman, Loan Operations Clerk & Customer Representative
- Eddy Campos-Molina, Intake & Loan Processor
- Daniel Friedman, Loan Officer and Underwriter, DC
- Oscar Guillen, Loan Officer and Underwriter, DC
- Carlos Garcia Rada, Senior Loan Officer and Underwriter, MD
- Rene Llanes, Loan Officer and Underwriter, MD
- Alejandro Arizaga, Loan Officer and Underwriter, Baltimore
- Antonio Tabora, Loan Officer and Underwriter, Baltimore
- Daniel Ayala, Senior Loan Officer and Underwriter, Puerto Rico
- Small Business Development Program
- Omar Velasco, Program Manager - Small Business Development
- Bibiana Stevens, Senior Business Coach & Trainer, DC
- Nicole Andonie, Lead Business Coach & Liaison, DC
- Javier Sanchez, Small Business Coach & Liaison, DC (Ward 7 & 8)
- Karla Posada, Small Business Coach, DC
- Maria Godoy, Senior Small Business Coach & Trainer, MD
- Luis Prieto, Small Business Coach, Baltimore
- Resilient Commercial Corridors Program
- Javier Rivas, Program Manager, MD
- Empowered Women International (EWI)
- Alexandra Boycheck, Regional Program Manager
- Walda Yon, Chief Housing Programs Officer
- Housing Counseling
- Katherine Canales, Housing Education & Financial Empowerment Manager
- Angelica Rufino, Housing Counseling Program Manager, DC
- Maria Rosa Jimenez, Housing Counselor, DC
- Julia Sarmiento, Housing Counseling Program Manager, MD
- Fernando Martinez, Housing Counseling Coordinator, MD
- Karen Torrico, Bilingual Housing Counselor, MD
- Karen Serfis, Program Manager, Housing Counseling, VA
- Affordable Housing Preservation
- Citlalli Velasquez, Senior Organizer and Organizing Lead, DC
- Victoria Gonçalves, Senior Organizer and Campaigns Lead, DC
- Veronica Mosqueda, Senior Organizer and Program Oversight Lead, DC
Marla Bilonick was named LEDC's Executive Director in 2014. As Executive Director, she leads LEDC's regional efforts to drive the economic and social advancement of low- to moderate-income Latinos and other D.C. and Baltimore area residents by equipping them with the skills and tools to achieve financial independence.
Prior, she worked for Seedco with businesses in Lower Manhattan affected by the 2001 attacks of 9/11 so that they could be retained and grow. As director of the Upper Manhattan Business Solutions Center, her team worked with entrepreneurs in Harlem to launch and expand businesses. With DAI, she worked on microfinance projects in Bolivia, El Salvador, Mexico, Nicaragua, and her native Panama. She is a graduate of the University of Wisconsin-Madison and received her MA from the Johns Hopkins University School of Advanced International Studies-SAIS.
Marla is a former Aspen Institute Emerging Leaders in Microbusiness Fellow and is a graduate of the Citi/Opportunity Finance Network (OFN)'s Leadership Program for Opportunity Finance at Wharton. She is a member of the Board of Directors for the following organizations: National Association of Community Asset Builders-NALCAB; National Housing Trust’s ICE-Institute for Community Economics; Enterprise Community Partners’ Loan Fund; and the Opportunity Finance Network-OFN.
Isis Salmeron is LEDC’s Director of Finance & Operations. She is responsible for maximizing the return on financial assets by establishing financial policies, procedures, controls and reporting systems. Isis oversees cost and general accounting, accounts receivable/collection and payroll and risk management and ensures legal and regulatory compliance for all accounting and financial reporting functions. Isis has held different positions throughout her tenure at LEDC, having served as LEDC’s Lending Operations Manager and Senior Loan Officer, respectively. Isis holds a BA in Finance and Business Administration from the University of New Orleans, and a Master of Science in Finance from Johns Hopkins University. Originally from El Salvador, Isis has more than nine years of experience working with small businesses and low-income population in the DC Metropolitan area.
Rosana has more than ten years of experience in Business, Human Resources, and working as a Special Projects Coordinator at a Senior Management level. Rosana has excellent written and oral communication skills, problem resolution abilities, and maintains a high level of confidentiality regarding work-related issues. Rosana started with LEDC in 2009 as a Bilingual Default Foreclosure Counselor and was promoted after 5 months to become Financial and Human Resources Specialist. Rosana has over 4 years of experience working in the Administration department at LEDC and over 20 years of background experience. She has recently returned to LEDC’s Finance Department where she continues to exercise her well-developed skills in Human Resources administration, office management, bookkeeping, and finance.
Brittany is LEDC’s Human Resources Manager with over a decade of experience in employer branding, employee engagement, and benefits administration. Brittany manages LEDC’s day-to-day HR functions, including onboarding and policy implementation and improvement. Brittany previously lived in Atlanta, Georgia where she obtained vast experience and knowledge in HR, while studying at the illustrious Clark Atlanta University after completing a program at the Art Institute of Atlanta for Film and Media Productions. She is an advocate for radical justice, ending homelessness, and supporting small businesses owned by minorities. When she is not on the clock, she is either on a plane to somewhere new, back to Atlanta or screaming at the top of her lungs on 400-foot drop rollercoasters. An avid book lover and writer, her interests include critiquing movie angles, water sports, creative writing for television and traveling. She plans to see 10 new countries before 2023!
Ms. Nemes comes to LEDC with over 17 years of experience in the community development field. As LEDC’s Chief Development Officer, in partnership with the Executive Director, she oversees the sustainability and growth of the organization. Ms. Nemes is responsible for building and executing the organization’s development, communications, and evaluation plans; implementing information technology systems to support development, evaluation, and communications functions; managing funder relationships; monitoring government, foundation, and corporate reporting; and organizing special events. Prior to joining LEDC, Ms. Nemes’ work focused on assessing the needs of vulnerable and marginalized communities and the programs designed to minimize the social inequities these communities face. She has directed, consulted, and supported research and evaluation projects related to immigrant and refugee integration, public health, community change processes (policy change, race, and ethnic relations, organizing, advocacy), and economic development. Ms. Nemes is bilingual and has extensive experience conducting field work with ethnic communities- gaining access and recruiting community members in the research process, and designing and administering culturally and linguistically appropriate data collection instruments. Having served as a research consultant to foundations, government agencies, and non-profit organizations, Ms. Nemes is well versed in the program development and organizational capacity building. She received her Bachelor of Arts from the University of Maryland College Park in Psychology and a Master’s of Science in Cross-Cultural Psychology from Brunel University in London, England.
Jeremy is LEDC's Development Manager. He plays a key role in generating revenue to fund the effective implementation of LEDC's programs. Before becoming the Development Manager for LEDC, Jeremy worked in nonprofit development for the Lima/Allen County Veterans Memorial Civic & Convention Center Foundation as the Director of Development in Lima, OH. Transitioning from fundraising for the arts, Jeremy is bringing his experience in grant writing, corporate proposals and individual giving to the small business and housing nonprofit sector. Jeremy holds a BA in Political Science, Theatre Arts and Spanish from Ohio Northern University. Jeremy speaks English and Spanish. He enjoys running, playing his guitar and standing up for progressive causes on his free time.
Monica is LEDC's Communications Manager. In that role, Monica manages the organization's communications and marketing efforts, including producing the organization's newsletter, assisting in the production of annual reports, writing press releases, managing the organization’s social media platforms, and overseeing department-wide marketing and advertisement efforts. She joined LEDC in 2018 as a Communications Associate. Monica is a magna cum laude graduate of Bowie State University, where she received a Bachelor of Science in Communication. In May 2019, she received a Master of Arts in Communication from Johns Hopkins University. Prior to joining LEDC, Monica worked as a Congressional Intern for the Office of former U.S. Congressman Elijah E. Cummings (D-MD). During her undergraduate career, she worked with other students to promote the launch of WOKE Magazine, which delivers social justice news and views to HBCU students. Monica was born in Oaxaca, Mexico and is fluent in both English and Spanish. She is passionate about economic, social, racial, and environmental justice issues.
Small Business Programs
A native of the Brightwood neighborhood in DC Emi Reyes has years of involvement in the restaurant industry. Born into a family of Salvadorian immigrants who became restaurant owners she has experienced firsthand the difficulties of owning a small business in DC Prior to joining LEDC, she worked throughout Central America with farmers and organizations looking to establish an eco-tourism co-op. Most recently she worked for Chipotle Mexican Grill in various capacities both in the DMV area as well as in Albany, New York. Emi graduated from Bennington College in Vermont with a concentration in political science and foreign languages. After serving as a microfinance intern at LEDC she decided to join the team as a Small Business Lender to have a greater impact in her community.
Susana is LEDC’s Lending and Operations Manager. She oversees the liquidity of LEDC’s loan funds, supervises the lending program financial operations, and manages relationships with banks and clients. Before becoming the Lending and Operations Manager, Susana worked as a Loan Officer and Underwriter for LEDC. Susana is a professional with international experience and exposure in Forbes 500 Companies (Mattel and Johnson & Johnson) who has transitioned to the nonprofit sector. She loves to work in diverse cultures contributing to empowering communities to create sustainable, positive feedback loops. Prior to joining LEDC, she worked at Conexion, a small non-profit organization based in Boston focused on empowering Latino professionals in corporate positions, while also working as a Microfinance and Fintech collaborator at Accion East. Susana holds a BA in Accounting with a Specialization in Taxes from a Mexican University. She also holds an MBA and a Masters in International Marketing from Hult International Business School, as well as a Nonprofit Management Executive Certificate from Georgetown University. Susana speaks Spanish, English, and French. She enjoys learning, traveling and meeting people from different cultures.
Ms. Cabrera is currently the Portfolio & Data Administrator for LEDC. As Portfolio & Data Administrator, Zara performs functions of sending invoices, collecting and processing payments, perfecting collateral, calling clients, organizing and maintaining client files, and tracking and reporting key performance indicators. Zara manages LEDC’s loan tracking software and provides regular reports to the manager of our lending program on the performance of the portfolio. Zara started with LEDC as an Administrative Assistant and was soon promoted to her position as Portfolio & Data Administrator in August 2014. Zara's previous work experience includes working as an administrative assistant at H&R Block and Rosemount Center.
Ana was born and raised in DC. Her parents are from El Salvador. Before joining LEDC, Ana worked for T-Mobile where she got to learn about all different kinds of businesses. She graduated from Bell Multicultural High School in the Columbia Heights neighborhood and attended the University of District of Columbia.
Eddy is LEDC's Intake & Loan Processor. This role focuses on lead generation, establishing rapport with new and existing clients and helping potential clients through the loan application process. Eddy also supports the lending team with reporting and by participating in outreach events. Eddy is a graduate of George Mason University and holds a B.A. in Communication with a concentration in Public Relations. In addition to working at LEDC, Eddy is the Marketing and Community Outreach Manager for his mother's restaurant, Veronica's Bakery & Cafe located in Silver Spring, MD.
Daniel was born in Takoma Park, MD and graduated from the University of Maryland, College Park with a B.A. in Spanish Language, Literatures, and Cultures. At LEDC, he has transitioned from Small Business Development Bilingual Intern to Outreach & Program Coordinator to his current role as Lending Officer. On the weekend, you can find Daniel as a Market Assistant with Twin Springs Fruit Farm, a job he has held since high school.
Oscar Guillen is a Loan Officer and Underwriter with LEDC in Washington, DC. He is originally from Nicaragua and has lived in the Silver Spring area for most of his life. He has experience in banking, hospitality, retail, and telecommunications. Before joining LEDC, he worked at AT&T for over 12 years as a Senior Sales/Business Consultant managing client accounts. Oscar graduated from the University of Maryland with a Bachelor of Science degree in Business Administration. His interests include sports, music, art, technology, and spending time with his family.
Carlos Garcia is a Small Business Lending Officer with LEDC. He has developed a solid reputation for excellent client service and customized financing solutions. He works out of LEDC’s Montgomery County hub in Wheaton, Maryland. Prior to working at LEDC, Carlos cultivated a career in financial service providers in the private sector, working for entities including SunTrust Bank where he served as a Business Relationship Manager. He also worked for banks in his native Peru, including Banco Santander and Banco Solventa in the areas of marketing and sales. There he developed, launched, and grew critical brands and products for those respective banks. Carlos holds a Bachelor of Business Administration from the University of Lima in Lima, Peru.
Rene Llanes is a Small Business Loan Officer and Underwriter with LEDC in Wheaton, Maryland. He was born in New Orleans, Louisiana, and raised in Miami, Florida, where he worked in retail at Florsheim for over 15 years. He also has experience in the hospitality industry, specifically in food service where he was a restaurant manager. In 2017, Rene relocated to Maryland where he worked as a banker for Bank of America in Washington, DC. He is a graduate of Grand Canyon University, with a B.S. in Business Management. His interests include sports, music, cooking, working out, and family time.
Alejandro Arizaga is a Small Business Lending Officer with LEDC in the Baltimore Area. Alejandro is originally from Ecuador. He will be completing his undergraduate studies from the University of Baltimore in Spring of 2019 with a major in Criminal Justice and a minor in Business Administration. Before joining LEDC, Mr. Arizaga worked for Pharmaceutics International Inc., at the Logistics and Purchasing department as a Logistics support associate. Alejandro has a passion for community work and believes that such passion can be turned into thriving businesses.
Antonio Tabora is a Small Business Lending Officer with LEDC in the Baltimore area. Born and raised in Honduras, he graduated from University of San Pedro Sula with a B.S. in Industrial Engineering and recently completed an MBA in Finance at Loyola University Maryland. Antonio has accrued seven years of management experience across several industries including air transportation, corporate banking, and most recently electronics retailing. As a lending officer for FICOHSA Honduras, he sourced, developed, and materialized leads to sell financial products and online banking services for prospective clients in the middle market and corporate business communities. As a country manager for Samsung Electronics LATAM, he was responsible for increasing country revenue by developing sales and marketing/retail strategies, which included business development, retailer and vendor relationship management, and team leadership. Antonio has always had a passion for helping and empowering underserved communities outside of work. As a teenager, he was an active church youth leader and supported several charities and volunteering initiatives. Most recently, he was involved in volunteering through Notre Dame of Maryland University by supporting charities like My Sister’s Place Women’s Center, Earl’s Place Transitional Housing, and Habitat for Humanity Restore. His interests include technology, securities and investment research, family and fitness.
Daniel Ayala is the Senior Loan Officer and Underwriter helping to lead LEDC's expansion to Puerto Rico. Daniel began his career in social work as a behavioral health counselor for at-risk youth and families. Prior to joining LEDC, he served as the Director of Social Services and Housing and Stabilization Services at FamilyAid Boston. He also worked as a consultant helping to develop a grassroots organization with a social justice mission focusing on underserved neighborhoods in the Boston area. Daniel holds a Masters in Social Work from Binghamton University and a second Masters in Public Administration from Suffolk University. Prior to joining the LEDC family, Daniel and his partner relocated to Puerto Rico to assist in the development and recovery of Puerto Rico in the aftermath of Hurricane Maria.
Small Business Development Program
Omar has more than nine years of business experience. He spent two years as a leader in quality management and strategic planning for the Cardiovascular Foundation of Colombia, and six years as a manager and owner of a food manufacturing company, which is still operating. In addition to managing and operating his company, Omar was a business coach at the Chamber of Commerce of Bucaramanga, where he coached 180 entrepreneurs with the objective of turning their ideas into sustainable companies. As an entrepreneur, he knows firsthand the setbacks of starting and running a company and he learned that every difficulty is in fact, an opportunity. Omar is an Industrial Engineer in process optimization from the Industrial University of Santander and certified auditor for integrated management system ISO 9001 ISO 14001 and OHSAS 18001. He is very happy to be part of LEDC and to have the privilege of serving the community.
As a Small Business Coach, Bibiana is responsible for providing one-on-one technical assistance to business owners in the DC area. Ms. Stevens received her Bachelor of Arts in Economics from Jose Vasconcelos University in Oaxaca, Mexico, and her Masters of Arts in Applied Economics from the Autonomous University of Barcelona, Spain. She previously worked at the Community Foundation of Oaxaca, where she coached indigenous entrepreneurs in rural Oaxaca. Ms. Stevens is also experience in supporting the Washington area Latino Community through her time with Catholic Charities of the Diocese of Arlington, where she was a bilingual case manager for the Central American Minors program, a program which sought to reunite minors from El Salvador, Honduras, and Guatemala with their parents in the United States. Mrs. Stevens speaks Spanish, English, and Hungarian.
Nicole Andonie is a bilingual professional with more than 10 years of experience in U.S. & Latin American Markets. Having lived and worked abroad in Honduras for 6 years, Nicole is excited to leverage that experience and help Latinx small business owners in the DC Metro Area. She holds an MBA from Universidad Francisco de Vitoria in Spain and a bachelor’s degree in marketing from Johnson & Wales University. Nicole considers herself a lifetime learner and is passionate about personal growth, Latinx and women’s issues.
Javier plays a key role in LEDC’s Resilient Business Corridor project in Wards 7&8 in Washington, DC. He works with small business owners in the field to evaluate their business needs and long-term goals and connects them with expert consultants in areas such as bookkeeping and marketing. In this capacity, he’s also able to assist small businesses in accessing DC government incentives and assistance through programs including the DMPED Great Streets grant and CBE certification offered by DSLBD. Javi Sanchez has an extensive range of talents and experience from a variety of positions in the fashion and eCommerce world in New York City serving multiple hats from fashion marketing to logistical roles. He was instrumental in helping launch the first-ever online men’s brand for 5’8” and below; Peter Manning NYC as an early operator on the ground floor of this successful men’s brand serving an underserved niche in the retail space. Javi served in the United States Navy from 2000 to 2007 onboard the aircraft carrier USS Enterprise and on the 4-star general’s staff of US Joint Forces Command in Norfolk, VA. He also runs a boutique consultancy experienced in the branding, communications, marketing, and the business development for e-commerce fashion & lifestyle brands.
Karla is a former small business owner and senior operations manager with more than 15 years of private-sector experience in the retail, apparel and fuels industries, giving her insight into many of the challenges faced by business owners. As a Small Business Coach with LEDC, she is passionate about helping aspiring entrepreneurs and small business owners in the District successfully develop and execute their own business plans. Karla is a graduate of the Mathias Delgado University in San Salvador with a Bachelor’s degree in Business Administration and a Master’s degree in International Commerce from the University of Alicante, Spain. Karla is bilingual in English and Spanish.
Maria Godoy joined the team in November 2010. As a small business coach, Maria helps entrepreneurs start or expand their businesses in the Washington metropolitan area by providing them with the tools and resources to address their business needs. Maria served in other capacities focused on economic development within the organization prior to transitioning to the small business team. The skills and operational knowledge she has gained throughout the years in economic development have built her professional experience. Now more than ever, she is able to help minority-owned small businesses and women-owned businesses reach their overall operational goals.
Luis Prieto is a Small Business Coach for LEDC in the Baltimore area. Luis graduated from the University of Puerto Rico - where he is originally from - in 2011 with a Bachelor of Business Administration and a concentration Finance. Prior to joining LEDC, Luis worked for a Federal Credit Union for 7 years as a Sales Executive and Credit Analyst for consumer loans. He is passionate about helping entrepreneurs achieve their business goals.
Resilient Commercial Corridors Program
Javier Rivas joined LEDC in February 2019. Having owned and operated two businesses in Washington, DC, he comes to the Business Resilience Program with a wealth of entrepreneurship experience, ready to bring support to business owners facing challenges resulting from the rapid development and growth in the greater DMV area. As a self-taught owner of two coffee shops, he enjoyed the process of learning a craft, tackling problems and constantly finding more efficient ways of achieving his goals. More than anything, he is proud of having been able to serve his community, making long-lasting connections, and helping his employees gain confidence, vocational training, and personal growth. He spent his childhood in El Salvador and has been a resident of the DMV area since 1989. Javier holds a BA in Psychology from the University of Virginia.
Empowered Women International (EWI)
Originally from Romania, Alexandra came to the United States in 2012 to pursue her dream since childhood, to live and study in the big apple, New York. She studied at the Spanish American Institute in New York City and after moved to Alexandria, Virginia. Alexandra has been an integral part of Empowered Women International’s growth and development over the past five years. From volunteer to intern to student to Program Manager to her latest role as Regional Program Manager of Women's Empowerment Programs with the Latino Economic Development Center. Her experience in these various positions gives her a deep understanding of the nuances of EWI programs and allows her to respond to the needs of our clients with agility and grace. As a manager, Alexandra cares deeply about her staff and works hard to provide a good balance of direction and freedom to innovate.
Alexandra is a graduate of Babes- Bolyai University in Cluj- Napoca, Romania, where she received her Bachelor of Arts degree in Marketing and later her Master of Arts degree in Advertising. Her passion for being engaged in the work of a non-profit organization started when she was in college. She managed the Strategic Planning Department of her student marketing organization, ASM (Association of Marketing Students), which included training and team building. Her experience with the organization left a strong impression on her and developed her leadership skills.
Walda Yon has 13 years of experience working at the Latino Economic Development Center. Prior to working with LEDC, Walda worked with various nonprofit organizations in the DC area such as Carlos Rosario International Career Center & Public Charter School. Originally from Guatemala, Walda came to the U.S. in 2000 with solid work experience in procurement at one of the leading sugar refineries in the country. Walda started her career at LEDC as a housing counselor focusing on foreclosure, pre-purchase, and financial education. After 8 years of working in this position, she was promoted to Housing Counseling Manager overseeing all of these programs. She holds multiple certifications from NeighborWorks and NCLR in topics related to Housing Counseling, Foreclosure Prevention, and Financial Capability. Walda attended the Business Administration School at the Mariano Galvez University in Guatemala. Her most recent accomplishment at LEDC was her promotion to Chief Housing Programs Officer in 2018.
Katherine joined LEDC in September 2014. She is of Ecuadorian and Salvadorian descent. A recent graduate of Trinity Washington University, Katherine majored in International Affairs, concentrating on global migration, and minoring in Spanish and Latin American Studies. Having demonstrated academic excellence by graduating with several honors she was inducted into three honor society chapters: Phi Beta Kappa, Phi Alpha Theta, and Sigma Iota Rho. Katherine believes that her customer service work experience and education has helped her develop outstanding interpersonal communication skills and cultural sensitivity, which aids her in helping create financial independence for LEDC's clients.
Angelica Rufino comes to LEDC with almost 7 years of nonprofit experience, having spent the last 5 years working in the housing counseling industry in Washington DC. She is a native Washingtonian of Dominican heritage. She is a certified housing counselor with experience in homebuyer education, foreclosure prevention, and credit counseling. Before becoming a housing counselor, she was an intake specialist helping the public know about the various programs available for the community in DC. She was also a former member of the LEDC family as a receptionist, where she was introduced to the housing counseling field and all the housing programs in DC.
Maria has 15 years of experience working in the nonprofit area in Washington, DC. Her experience includes outreach, housing, and tenant organizing. She holds a Bachelor's in Communications and Photography from the Ibero University in Puebla, Mexico. Maria is very excited to be part of LEDC and to support immigrant families to live in decent and safe housing.
Julia was born in El Salvador and completed most of her education in the United States. Julia obtained her Bachelors of Arts in Political Science with a Minor in Latin American Studies from the University of Maryland. Julia has six years of work experience in foreclosure, home-buyer education, financial literacy, community service, and outreach work. Julia has also worked with youth and families to promote education through physical activity.
Fernando Martínez was born and raised in Colombia and is now a resident of DC. He graduated from Javeriana University in Colombia and received an MBA from Strayer University in DC. He has three years of experience in property management and 11 years in the banking sector working as a personal banker at Citibank. During these years he has been very involved with the Hispanic community and other minorities by helping them with their basic personal financial planning, covering aspects such as starting credit history in the US, budgeting, and savings, guiding them to avoid bad debt and use good debt to create wealth for them and their families. He is enthusiastic about helping the community with educational initiatives that will end up improving their quality of life.
A first-generation native of the District, Karen has spent the last 6 years providing Housing and Financial Counseling to low-to-moderate income individuals in the metro area. She joined LEDC in March 2019 to contribute to the Housing Team and continue working to empower people and communities. Karen brings over 15 years of nonprofit and government contract experience, where her roles allowed her to wear many hats in credit-building loan development, graphics and web design, communications, marketing, and outreach. She also established her own events production businesses and produced festivals that promoted culture, music, sports, and community. Her dedication to the community runs in the family, and she finds inspiration from her parents who immigrated to the U.S. from Bolivia and were able to establish successful careers while teaching a dedication to help others along the way. Her Housing Counseling certifications include Pre-Purchase, Post-Purchase, and Financial Capability Counseling from NCHEC - NeighborWorks America. An origami enthusiast, seeker of nature, travel, and adventures, she also converses in 3 languages and hopes to add to the list.
For over twenty years, Karen Serfis has worked to increase homeownership opportunities for low- and moderate- income households who wish to purchase their first home in Arlington and our surrounding communities. She teaches Virginia Housing Development Authority (VHDA) homebuyer education classes and provides pre-purchase, post-purchase and foreclosure prevention counseling.
Karen is a member of VHDA’s Homeownership Advisory Board and a co-chair of Arlington County’s Homeownership Working Group. In 2007 and 2008 she served on Governor Kaine’s Virginia Foreclosure Prevention Task Force. In May 2004 she received an Award of Excellence from the Virginia Association of Housing Counselors. Karen is a graduate of James Madison University where she received a BBA in International Business. Karen is a certified housing counselor and has earned NeighborWorks NCHEC certifications in Homeownership Education and Counseling, Pre-Purchase Homeownership Education, Post-Purchase Homeownership Education, Foreclosure Intervention and Default Counseling, Financial Capability, and Homeownership Counseling for Program Managers and Executive Directors. Prior to working with first time home buyers, Karen worked in the banking industry for eight years.
Affordable Housing Preservation
Citlalli Velasquez joined LEDC as a VISTA bilingual tenant organizer in 2017. She graduated from Georgetown University in 2017 studying Arabic and Philosophy and has since stayed in DC. While at Georgetown she organized with students to make Georgetown a “sanctuary” campus and establish an affinity space for Latinx students. Citlalli’s upbringing in East Los Angeles and exchange years in Egypt and Jordan fueled her to fight for justice through an anti-imperial lense as she realized that the current and historical state of people of color in the U.S. is parallel to those in historically colonized countries. Citlalli strongly believes justice should be sought through a racialized lens because imperial and colonial violence is and has been racialized. She looks forward to building power with Section 8 tenants to challenge our institutions and ourselves by demanding better housing conditions in order to live and thrive in healthier communities.
Victoria Gonçalves was born in Caracas, Venezuela and raised in Miami, Florida where she became engaged in local politics from an early age. She has lived in DC for the last 6 years where she graduated from George Washington University as a political science major in 2017. In her undergraduate career, she was heavily involved in the Latinx and queer communities which she helped organize around political and campus issues. She is passionate about organizing for justice, most recently organizing in solidarity with farmworkers through the Student/Farmworker Alliance. Victoria Joined the Affordable Housing Preservation team in March of 2018 and is excited to continue to help tenants exercise their rights, take collective action and advocate for affordable housing.
Veronica joined LEDC as a Bilingual Tenant Organizer in 2018. She has five years of related professional experience and a lifelong passion for justice and public service. Her experience ranges from advocating for and working with children, at-risk youth in the foster care system, immigrant and bilingual communities, and teen parents. She has served as case manager for young adults in homeless and housing services, educated and advocated for suicide prevention organizations, developed support groups in high schools in Austin Independent School District, fought for immigrant rights and against anti-sanctuary practices in Austin, TX, and collaborated in implementing a drop-in center for survivors of human trafficking.
Veronica is originally from Chihuahua, Mexico and grew up in Texas. She is a graduate of the University of North Texas where she received her Bachelor of Arts in Psychology, English Literature, and Spanish.
As an immigrant and someone with lived experience navigating the challenges the community faces, she is aware of the power of representation in building trust and rapport, and most importantly, in understanding the specific needs of a population. She is proud to be part of a team that advocates for city-wide policies that reflect the needs of the community and empowers tenant associations to exercise their rights to preserve and improve their affordable housing.