Hector Santiago
Director of Operations
Hector is the Operations Director at LEDC, bringing over two decades of experience in managing and optimizing business operations across the Caribbean and Washington, DC markets. Originally from Puerto Rico, he relocated to the DC area after successfully leading private businesses in the region. Prior to joining LEDC, Hector served as the Operations Director at a prominent immigration law firm, where he played a key role in empowering his team with the tools and resources needed to assist Latino immigrants in obtaining work permits, legal documentation, and U.S. citizenship.
Since joining LEDC, Hector has been dedicated to enhancing administrative and operational processes across all offices, ensuring efficiency and seamless support for the organization’s mission. His expertise includes operations and facilities management, safety compliance, vendor relations, and cost optimization. Hector holds a Bachelor's in Management from the University of Puerto Rico and an MBA from Ana G. Mendez University.
In his free time, Hector enjoys Latin music, watching baseball, basketball, and volleyball, and spending quality time with his family.