Position Posting: LEDC Director of Small Business Advisory Services
The Latino Economic Development Corporation (LEDC) is a non-profit, tax-exempt (501(c) (3) status) community development corporation founded in 1991. It is certified as a Community Development Financial Institution (CDFI). LEDC’s mission is to improve the wealth building capacity of low to moderate-income Latinos and other underserved communities in the Washington DC metropolitan area. It achieves its mission through small business development and lending, homeownership counseling and affordable housing preservation. LEDC’s small business client portfolio includes entrepreneurs in DC, Maryland and Virginia; and includes individuals from a wide variety of ethnic and cultural backgrounds, and of business sophistication. LEDC’s main office is in the Shaw neighborhood of Washington DC, with branch offices in Wheaton and Baltimore, Maryland as well as Arlington, Virginia.
Overall Small Business Services Background
LEDC provides aspiring and existing small business owners with support via a suite of services. We provide group training on various technical topics that are targeted to entrepreneurs at all stages of business development (from start-up to expansion modes). LEDC also provides one-on-one coaching to entrepreneurs to help them overcome barriers to development and success such as obtaining required licenses or permits, finalizing business plans, automating accounting systems, and developing marketing plans. The third component of our assistance is small business financing provided through our in-house microloan program. LEDC currently lends between $5,000- $250,000 for small or emerging businesses unable to obtain financing from mainstream banks and from $500-$2,000 for consumers to build or repair credit. The goal of the Lending program is to provide first step financing to promising entrepreneurs, and we ultimately seek to “graduate” them to larger loans with traditional lenders, thereby increasing their capacity to create wealth for their owners and economic opportunity for the communities they serve. Many businesses in the low-income communities we serve are unable to start or grow due to lack of capital. We provide financing to such businesses, helping cleaning companies, carry-out restaurants, hair salons, and businesses in any field imaginable to start or grow their businesses.
Our small business training and technical assistance work has been a critical component in our work to help individuals create economic opportunity for themselves, their families, and their communities. Since our founding, we have served thousands of entrepreneurs with training and technical assistance in the DC and Baltimore City metropolitan areas. Currently, our small business advisory services are active out of our offices in DC (and surrounding counties), Baltimore City (and surrounding counties), Montgomery County, MD; and Arlington, VA.
LEDC’s small business advisory services started out focused on providing general technical assistance and training support to aspiring and existing entrepreneurs in the communities we serve. But, we have grown to now provide services along three tracks: (1) core small business technical assistance and training on business topics; (2) resilient business corridors-support of small businesses located along changing and gentrifying corridors; and (3) Empowered Women International-intensive entrepreneurial training for aspiring and existing women-owned businesses.
The rapid growth of our small business advisory services portfolio requires experienced leadership to guide staff, share best practices, develop new products, and continuously improve the services that we offer to clients with a vision of what the loan program can achieve for LEDC and its clients over the next five years. Specifically, the LEDC Director of Small Business Advisory Services will aim to achieve the following objectives:
- Motivate and inspire a team of business coaches to fulfill their full potential of supporting small businesses through technical assistance and training;
- Maintain and create relationships with funders, including ensuring that all goals outlined in grant agreements are met or exceeded during contract periods;
- Work closely with LEDC’s leadership in securing new funding for small business advisory service operations through existing and developed funder relationships related to the field;
- Further develop pre- and post- loan technical assistance and training for LEDC borrowers;
- Provide direct service to small business clients or intervene in small business engagements where relevant/necessary;
- Encourage efficiency within the small business advisory services programs by researching and applying industry innovations;
- Effectively track and demonstrate positive financial and social indicators;
- Develop annual and long term program and financial goals and objectives within the corporate mission and vision of LEDC;
- Demonstrate organizational leadership and input as a member of the LEDC Leadership Team.
To meet these objectives, the Director of Small Business Advisory Services will manage the following responsibilities:
- Develop and manage regional small business advisory services program strategy, work with LEDC development staff to continually build sources of loan capital and operational funding;
- Monitor and evaluate small business advisory service performance in terms of financial sustainability and social impact and communicate the impacts of LEDC small business interventions to other LEDC Directors and external stakeholders;
- Manage small business advisory services program budget and financial position, regularly evaluate program compliance with stakeholder requirements through coordination with the three small business advisory services Managers, Chief Development Officer, and CFO;
- Develop new TA and Training products, tools and processes to improve quality and efficiency of LEDC services to clients, and train staff members to use these tools;
- Manage three Program Managers who oversee a team of small business coaches—as well as oversee occasional projects performed by consultants and interns;
- Cultivate relationships with governments, foundations, investors, corporate partners, commercial banks, credit unions, and non-profits;
- Promote coordination and collaboration across all small business programs (technical assistance, training, and lending);
- Monitor and/or lead compliance activity and reporting to funders.
- MA/MBA or equivalent high-level degree in accounting or finance;
- Excellent written and verbal communications skills required;
- Effective and motivational manager of diverse and disperse teams;
- A proven fundraiser, ideally bringing your own set of funder contacts;
- At least three years or equivalent experience of direct community service including in small business technical assistance and training;
- Demonstrated leadership/management experience;
- Strong grasp of community economic development best practices, tools, and operations;
- Hands-on experience working with small business owners a must;
- Innovative and creative problem-solving mindset;
- Bilingual (English/Spanish), and culturally sensitive required;
- Capable of coordinating across various internal departments;
- Able to track performance against goals vs. a series of externally- and internally-driven success metrics; and
- Demonstrated commitment to working with low-wealth community.
- Salary is commensurate with experience, plus full benefits and generous vacation.
- Exempt position.
- Looking to fill the position in February/March 2015.
LEDC is an affirmative action, equal opportunity employer; women and people of color are strongly encouraged to apply.
To apply, send cover letter and resume to Gabriela Balbuena at firstname.lastname@example.org. No phone calls, please. Applications will be collected through February 15, 2019, and qualified candidates will be contacted to set up an interview.
To learn more about LEDC visit www.ledcmetro.org.