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Small Business Coach/Liaison (Montgomery County/Wheaton)

Job Title: Small Business Coach/Liaison - Montgomery County/Wheaton

FLSA Status: Exempt Position

LEDC Synopsis: The Latino Economic Development Center (LEDC) is a private, non-profit 501(c)(3) community development corporation founded in 1991. LEDC’s mission is to drive the economic and social advancement of low- to moderate-income Latinos and other DMV area and Puerto Rico residents by equipping them with the skills and tools to achieve financial independence and become leaders in their communities.

LEDC’s small business group assists low-to-moderate income entrepreneurs acquire the skills and knowledge to successfully open and grow their businesses, including assistance obtaining licenses and permits, marketing, recordkeeping and business planning. Our clients range from small start-ups to established restaurants with multiple employees and locations. LEDC is also a US Treasury certified Community Development Financial Institution (CDFI) and a Small Business Administration (SBA) Microloan Intermediary and Community Advantage lender. LEDC suite of financial products range from $500 to $250,000, ranging from consumer credit building loans to small business capital transactions. Although this role is intended to work within the District of Columbia, the program’s footprint covers over 20 counties in the region and soon will be expanding to Puerto Rico.

Position Overview:

LEDC is seeking a Small Business Coach/Liaison to support its Resilient Business Corridors Maryland team in their work with the Wheaton Revitalization Project in Montgomery County (MoCo). The Resilient Business Corridors Maryland team provides on-site individualized technical assistance to existing businesses in the Wheaton Triangle Area in Montgomery County (MoCo) and along the Purple Line Construction Corridor in MoCo and Prince George’s (PG) County. The primary client base is businesses facing the financial and/or operational challenges arising from construction and redevelopment projects.

Coaching will include assisting businesses with strategic planning, client retention, and improving operations. The liaison portion of the job will include mitigating communications between the different stakeholders; County, developers, and business owners.

This job description is not intended to be all-inclusive. The Small Business Coach/Liaison will be expected to complete additional tasks as assigned.

Essential Job Duties/ Responsibilities:

  • Conduct outreach in targeted business corridors
  • Assist small business clients in determining and supporting their technical assistance needs
  • Provide construction updates and information on the redevelopment project to Wheaton Triangle businesses
  • Work closely with MoCo to market Wheaton Urban District
  • Attend MoCo and community meetings
  • Advocate for needs of the business community to county and state officials
  • Capture client information through intake forms, maintain accurate client records through data entry and work with Program Manager to track progress on goals
  • Provide one on one technical assistance
  • Ability to generate and manage external consultant engagements
  • Demonstrated ability to relate and communicate with people from a broad range of socio-economic backgrounds, formal education levels, cultures, etc.
  • Available to work occasional nights and weekends, as needed
  • Excellent verbal and written skills
  • Self-motivated team player
  • Ability to handle a heavy caseload, in an optimistic manner

Education and Experience Qualifications Required:

  • Bachelor’s degree or equivalent experience in business
  • Bilingual (written and verbal) in English and Spanish
  • One on one small business coaching experience preferred
  • Experience providing small business technical assistance and/or training preferred
  • Experience running or working for a small business a bonus
  • Excellent communication and presentation skills, both written and verbal
  • Available to work occasional nights and weekends as needed
  • Experience and/or familiarity with small business financial management and marketing strategies
  • Understanding of small business development as a tool for community-based economic development
  • Excellent organizational skills with high attention to detail and ability to manage multiple tasks
  • Self-starter able to work with limited supervision
  • Demonstrated ability to relate to people from a broad range of socio-economic backgrounds, formal education levels, cultures, etc.

Salary and Benefits:

  • Salary range is $48-$52K, depending on experience, qualifications, and salary history.
  • Benefits are competitive within the MoCo area and include a healthcare plan, 10 observed holidays, and 4 weeks of vacation per year.

To apply, send cover letter, resume to Project Manager Javier Rivas, at [email protected]. No phone calls, please.

LEDC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability or sexual orientation.