Loan Servicing Specialist II

LEDC Description: The Latino Economic Development Corporation (LEDC) is a private, non-profit 501(c)(3) community development corporation founded in 1991. LEDC's mission is to drive the economic and social advancement of low to moderate-income Latinos and other underserved communities by equipping them with the skills and tools to achieve financial independence and become leaders in their communities. LEDC's main office is in the Columbia Heights neighborhood of Washington, DC, and has branch offices in White Oak, MD; Baltimore, MD; Arlington, VA; and Mayaguez, Puerto Rico.

Position Summary: Reporting to the Loan Portfolio Manager, the Loan Servicing Specialist is responsible for providing administrative support for the lending team. This will include assisting with all communications to internal and external stakeholders, and servicing and monitoring small business and consumer loans.

Hybrid-remote work. LEDC employees are required to work from office at least once peer week.

Essential Duties/Responsibilities:
• Process debit payments (Loan payment, late fees)
• Revise and update client’s data on LEDC’s loan management software and other platforms.
• Monitor delinquent accounts and high-risk loans and connect clients with small business technical
assistance services as needed.
• Reach out to clients to identify the reason for default and propose temporary loan modifications to
bring loans back to current, maintaining a record of all communications and contact attempts.
• Propose loan modifications and restructures to discuss and approve at the credit risk committee.
• Interface with the legal service provider to initiate loan liquidation and collection procedures.
• Support Portfolio Manager in preparing reports to credit bureaus and respond credit report disputes
from clients.

Required Qualifications:
• Bachelor’s Degree.
• Bilingual (English/Spanish).
• Proficient computer skills using Microsoft Word, Excel, Power Point and Outlook.
• Position requires excellent organizational skills.

Salary and Benefits:
• Salary: $50,000
• Benefits: Comprehensive healthcare plans, life insurance, commuting benefits, remote-work
allowance, 401(k), 10 observed holidays, sick time, and over 4 weeks of paid-time off.


Please send your resume and cover letter to [email protected] and [email protected]


LEDC is an EEO employer committed to providing equal employment opportunities to all
applicants and employees. In accordance with applicable laws, regulations, and Executive
Orders, LEDC takes affirmative action to ensure that applicants and employees covered are
not discriminated against because of their race, color, religion, national origin, sex (gender),
age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender
identity or expression, family responsibilities, political affiliation, veteran status, genetic
information, or any other characteristic that is protected by applicable law. For more
information about your equal employment opportunity rights, please view this poster: EEO is
the Law. LEDC also participates in E-Verify.