Housing Education Coordinator - Wheaton MD

Latino Economic Development Center 

The Latino Economic Development Center (LEDC) is a non-profit, tax-exempt community development organization founded in 1991. LEDC's mission is to drive the economic and social advancement of low- to moderate-income Latinos and other underserved communities by equipping them with the skills and tools to achieve financial independence and become leaders in their communities. We achieve our mission through small business development and lending, homeownership group education, individual counseling, and affordable housing preservation.  

Housing Counseling Program

LEDC is a HUD-certified housing counseling agency that helps families in the DC area to buy their first home and save their homes from foreclosure. LEDC accomplishes these goals by providing first-time homebuyer education and counseling, providing financial capability and credit education and counseling, providing foreclosure counseling and technical assistance.

The Housing Education Coordinator will provide administrative, outreach, and training support to the Housing Counseling Program and ensure quality service to our clients in Maryland, the District of Columbia, and Virginia. The Housing Education Coordinator in Maryland will report and work closely with the Housing Education and Financial Empowerment Manager and the Chief of Housing Programs to implement and grow the housing counseling and financial capability services in the Metropolitan Area. The Senior Housing Counselor will be responsible for the following:

Responsibilities

  • Coordination and quality control of the in-person and virtual housing education activities in all markets the District of Columbia, Maryland, and Virginia 
  • Coordinate and schedule in-person and virtual homebuyer, foreclosure prevention, post-purchase, and financial capability workshops in all markets - The District of Columbia, Maryland, and Virginia.
  • Conduct in-person and virtual group workshops and presentations on a home purchase, foreclosure prevention, post-purchase, tenant rights, and financial capability in all markets.
  • Develop, update and oversee curriculum for in-person and virtual courses. 
  • Conduct community outreach for housing counseling services. This includes outreach to community partners.
  • Assist the Housing Education and Financial Empowerment Manager and the Chief of Housing Programs with administrative, operational, and technical responsibilities. 
  • Document and track data related to housing counseling services utilizing Counselor Max and other applicable tools. Provide data quality control. 
  • Assist the Program Manager with special projects as assigned and other tasks deemed
  • necessary to achieve overall goals and operate a successful housing counseling program
  • Work with the Housing Education and Financial Empowerment Manager and the Chief of Housing Programs to prepare and submit timely reports to funders on program-specific housing education and counseling activities. 
  • Maintain and create external relationships with community stakeholders.
  • Provide information on LEDC services and referrals to community partners. 
  • Increase awareness of LEDC's services in the community by participating in virtual and in-person outreach events.
  • Assist walk-ins as needed.
  • Provide technical assistance related to housing counseling, such as documenting attendees' participation in classes, creating certificates, tracking paperwork for first-time homebuyer programs, or foreclosure prevention. 
  • Attend training as needed related to housing counseling. 
  • Obtain and keep NCHEC certifications in the housing counseling disciplines.
  • Other duties as assigned to ensure the quantity and quality of services provided by the agency.

Qualifications

  • Fluent in Spanish and English (spoken, written, and reading)
  • Strong writing skills in Spanish and English
  • Four year Bachelor's Degree or equivalent work experience
  • Experience with Adult Education methods and techniques
  • Comfortable with public speaking and group facilitation
  • Strong knowledge of and cultural sensitivity to Latino, African American, and other cultures
  • A customer-service-oriented person with good people skills
  • Must have a friendly, patient, and professional demeanor; able to communicate effectively to a wide range of internal and external stakeholders
  • Energetic and detail-oriented team player with a commitment to high-quality service delivery;
  • Strong computer skills and proficiency in Microsoft Office, Canva, Adobe Acrobat Pro DC, Google Suites, Zoom, Microsoft Teams, and other relevant software/programs;
  • Familiarity with databases and information tracking, a plus;
  • Own transportation is needed
  • Flexible work schedule, including the ability to work Saturdays and evenings
  • Able to pass the National HUD Certification Exam within 90 days of employment

This role is a full-time, 40 hours/week position that requires Saturday hours and some evenings.

Salary:  Negotiable based on experience, plus full benefits and generous vacation.

LEDC is an EEO employer committed to providing equal employment opportunities to all applicants and employees. In accordance with applicable laws, regulations, and Executive Orders, LEDC takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. LEDC also participates in E-Verify.

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