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Chief Small Business Programs Officer

Job Title: Chief Small Business Programs Officer

LEDC Synopsis: The Latino Economic Development Center (LEDC) is a private, non-profit 501(c)(3) community development corporation founded in 1991. LEDC’s goal is to drive the economic and social advancement of low- to moderate-income Latinos and other underserved communities in DC, Maryland, Virginia, and Puerto Rico by equipping them with the skills and tools to achieve financial independence and become leaders in their communities.

Position Background: LEDC’s Small Business Programs are a critical component to our overall work helping individuals create economic opportunities for themselves, their families, and their communities. The Chief Small Business Programs Officer will oversee the Lending, Small Business Development, Resilient Business Corridors, and Empowered Women International (EWI) Programs.  The growth of LEDC’s loan portfolio and community development footprint requires experienced leadership to guide staff, share best practices, develop new products, and continuously improve the services that we offer to clients.

Essential Job Duties/Responsibilities:

  • Motivate and inspire teams of loan officers and small business coaches to fulfill their full potential in supporting small business owners and entrepreneurs;
  • Collaborate with the Chief of Development & Strategy to secure loan capital and funding for operations;
  • Cultivate relationships with external stakeholders, including governments, foundations, investors, corporate partners, commercial banks, credit unions, and non-profits;
  • Monitor and/or lead compliance activity and reporting to funders;
  • Ensure that all goals outlined in grant agreements are met or exceeded during contract periods;
  • Coordinate with the Directors of Finance and Operations to manage program budgets and financial positioning;
  • Communicate the impact of LEDC’s small business interventions to external stakeholders;
  • Monitor and evaluate the loan portfolio performance, in terms of financial sustainability and social impact, by examining underwriting and credit decision practices, concentration risk, pricing, collections and reserve policies, etc.;
  • Supervise the Loan Portfolio Manager, the Loan Operations Manager, and the Program Managers of Small Business Development, Resilient Business Corridors and EWI;
  • Manage a staff of 25 across 6 sites, as well as occasional projects performed by consultants and interns;
  • Intervene directly when relevant/needed with LEDC clients and borrowers;
  • Encourage efficiency by researching and applying industry innovations;
  • Develop new loan products and business development tools and processes to improve quality and efficiency of LEDC’s services to clients;
  • Review all loans before going to LEDC’s Lending Committee (>50K) and approve loans between $500 and $50,000;
  • Coordinate and interface with LEDC’s Lending Committee which is made up of members of LEDC’s Board of Directors;
  • Promote coordination and collaboration across all of LEDC’s Small Business Programs;
  • Devise strategies to balance loan production with achieving social impact and reaching LEDC’s core constituents.
  • Develop long-term goals and objectives with respect to the mission and vision of LEDC; and
  • Demonstrate organizational leadership and give input as a member of the LEDC Leadership Team.


  • MA/MBA or equivalent high-level degree in Accounting or Finance;
  • Excellent written and verbal communications skills required;
  • Effective and motivational manager of diverse and dispersed teams;
  • Proven fundraiser – ideally, bringing your own set of funder contacts;
  • At least three years of micro-lending or commercial lending experience, including underwriting and loan portfolio management or equivalent experience in finance;
  • Significant loan administration and underwriting experience preferred;
  • Two years of management experience;
  • Strong grasp of domestic microenterprise, microfinance, and community economic development best practices, tools, and operations;
  • Hands-on experience working with small business owners is a must;
  • Innovative and creative problem-solving mindset;
  • Bilingual (English/Spanish), and cultural sensitivity is required;
  • Capable of coordinating across various internal departments;
  • Able to track performance against goals versus a series of externally- and internally-driven success metrics; and
  • Demonstrated commitment to working with low-wealth communities.

Salary and Benefits:

Salary is commensurate with experience and qualifications.

Benefits are competitive and include a healthcare plan with zero employee contribution, 10 observed holidays, and 4 weeks of vacation per year.

LEDC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability or sexual orientation.

To apply, please send resume and cover letter to Emi Reyes at