Future Baltimore Incubator without Walls: Small Business Coach & Liaison (Baltimore)

Position: Future Baltimore Incubator without Walls: Small Business Coach & Liaison (Baltimore)

FLSA Status: Exempt Position

Are you passionate about helping small businesses thrive in changing neighborhoods? Do you enjoy coming up with creative solutions for small businesses to grow and succeed? Do you want to make a difference in your local community?

Since 1991, the Latino Economic Development Center (LEDC) has helped thousands of small business owners in the Greater D.C. and Baltimore City areas realize the full business potential of their ideas. We do this by equipping them with the practical business advice and financial tools. Our mission is to drive the economic and social advancement of low-to-moderate income and other underserved individuals by equipping them with the skills and tools to achieve financial independence and become leaders in their communities.

Position Overview:

LEDC’s Small Business team is seeking a motivated individual with a good understanding of business functions and strong communication skills. This individual will report to the Director of Small Business Services.

LEDC is looking for someone who can work with small business owners in the field to evaluate their business needs and connect them with experts. This idea candidate will be detail-oriented and able to track progress to meet goals.

This full-time role is based in our Baltimore City office, with the majority of time spent on the business corridor.


  • Conduct outreach in targeted business corridors in the 21223 zip code in Baltimore.
  • Assess small business clients to determine needs and long-term goals.
  • Recruit and deploy expert consultants to work with small business owners and manage consulting project deliverables.
  • Provide one-on-one advising to aspiring and existing small businesses to help improve their core business skills and navigate the licensing/registration process.
  • Capture client data through intake forms, maintain accurate client records and collaborate with the Director to meet and report program goals and benchmarks.
  • Plan and develop group trainings that provide small business owners with the tools and skills needed to be successful.
  • Work with other team members to develop and improve comprehensive training curriculums and presentations.

Basic Qualifications:

  • 1 year of small business experience with an understanding of business functions such as licensing/registration, operations, financial management and marketing.
  • Excellent communication skills, both written and verbal, with the ability to build trust with small business clients.
  • Experience working with diverse populations, including minorities and immigrants.
  • Available to work evenings and weekends, as needed.
  • Strong desire to be a great teammate and an individual contributor.
  • Ability to multi-task, coordinate several projects simultaneously and prioritize deadlines.
  • Bachelor’s in Business Administration or related field.

Preferred Qualifications

  • Baltimore local.
  • Experience running a small business.
  • Experience using a CRM database.
  • Prior grant writing experience.

Salary and Benefits

  • Salary is negotiable depending on experience and qualifications.
  • LEDC offers competitive benefits, including a healthcare plan and 4 weeks of vacation per year.

How to Apply

Please send a cover letter and resume to Gabriela Balbuena, Senior Human Resources Manager at gbalbuena@ledcmetro.org.

To learn more about LEDC, visit www.ledcmetro.org

LEDC is an equal opportunity employer; and does not discriminate on the basis of race, color, religion, sex, national origin, disability or sexual orientation.