DC Housing Counseling Coordinator
LEDC is a HUD-certified housing counseling agency that helps families in the DC area to buy their first home and save their homes from foreclosure. LEDC accomplishes these goals by providing first time homebuyer education and counseling, providing financial capability and credit education and counseling, providing foreclosure counseling and technical assistance.
The DC Housing Counseling Coordinator will provide reception, administration, outreach and training support to the Housing Counseling Program and ensure quality service to our clients. They will be responsible for the following:
- Coordinate and schedule homebuyer, foreclosure prevention and financial capability workshops.
- Develop and oversee curriculum for courses.
- Conduct group workshops and presentations on home purchase, foreclosure prevention and financial capability.
- Conduct community outreach for housing counseling services. This includes outreach to community partners and spaces.
- Coordination, work flow, workload and quality control of the DC housing counseling program.
- Assist the Department Director with administrative, operational and technical responsibilities.
- Oversee and coordinate LEDC's lending circles program.
- Document and track data related to housing counseling services utilizing Counselor Max and other applicable tools. Provide data quality control. Utilize data to evaluate the program and counselors.
- Work with the Department Director to prepare and submit timely reports to funders on program specific housing counseling activities.
- Provide information on LEDC services and referrals to community partners.
- Provide assistance to walk-ins as needed.
- Follow up regularly and directly with clients throughout the counseling process to ensure that information is received and submitted in a timely manner and cases are tracked and documented on a regular basis.
- Document and track client contact and data related to housing counseling services utilizing Counselor Max and other applicable tools.
- Provide technical assistance related to housing counseling such as creating certificates, tracking paperwork for first-time homebuyer programs or foreclosure prevention.
- Attend trainings as needed related to housing counseling.
- Other duties as assigned to insure quantity and quality of services provided by the agency.
- Fluent in Spanish and English (spoken, written and reading)
- 4 years Bachelor's Degree or equivalent work experience.
- Experience with Adult Education methods and techniques.
- Strong knowledge of and culturally sensitive to Latino, African American, and other cultures.
- Customer-service oriented person with good people skills.
- Must have friendly, patient and professional manner.
- Energetic and detail oriented team player with a commitment to high quality housing counseling and service delivery;
- Strong computer skills and proficiency in Microsoft Office, including Excel;
- Familiarity with databases and information tracking, a plus;
- Own transportation needed.
- Flexible work schedule, including ability to work Saturdays and some evenings.
This is a full-time, 40 hour / week position that requires Saturday hours and some evenings.
Salary Range: $39,000 + negotiable based on experience, plus full benefits package and generous vacation.
LEDC is an affirmative action and equal opportunity employer.
To apply, send cover letter and resume to Walda Yon at WYon@ledcmetro.org. No phone calls please.
Bilingual Evaluation/Research Intern
The Latino Economic Development Center (LEDC) is seeking an evaluation/research intern to assist in an evaluation to measure the impact of its small business technical assistance and micro-lending efforts through an evaluation partnership with the Aspen Institute. The project provides an opportunity to learn about the impact of microfinance on historically marginalized communities (Latinos, African Americans, and other vulnerable communities). The primary responsibilities of the intern will be to assist with any necessary data collection tool adaptations, data collection, analysis, and compiling of a presentation with the guidance and oversight of our Development Manager.
• Interview preparation: compiling contact information, alerting clients of interviews, and consolidating client intake data
• Data collection: tracking contact attempts with clients, conduct interviews, and data entry
• Conduct data analysis with guidance from Development Manager
• Draft/compile a presentation highlighting findings
• Present findings to program staff during brown bag luncheon
• Graduate students, having completed their first year of graduate studies pursuing degree in any of the social sciences, public policy, administration, planning, business administration, or related fields preferred. Undergraduate students with relevant experience and skills will be considered
• Demonstrated experience in and/or coursework in research methods
• Demonstrated communication skills; survey and/or interviewing experience are a plus
• Strong computer skills, proficiency in Excel applications
• An interest in pursuing a career that addresses poverty and/or economic inequality in the United States
• Spoken and written Spanish skills required
• Available to work 16-20 hours/week, on a flexible schedule that could accommodate evening or weekend interviews.
To apply, send cover letter and resume to Marjorie Nemes at MNemes@ledcmetro.org. No phone calls please.
- LEDC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability or sexual orientation.