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Equipping Latinos And Other DC And Baltimore Metro Area Residents With Skills And Financial Tools To Create A Better Future For Their Families And Communities


Jobs

 Housing Counseling Coordinator Bilingual – English / Spanish

MD officeHousing Counseling Program
LEDC is a HUD-certified housing counseling agency that helps families in the DC metropolitan area to buy their first home and save their homes from foreclosure.  LEDC accomplishes these goals by providing rental counseling, first time homebuyer education and counseling, providing financial capability and credit education and counseling, providing foreclosure counseling.

The MD Housing Counseling Coordinator will provide administrative, outreach and training support to the Housing Counseling Program and ensure quality service to our clients. They will be responsible for the following:

Responsibilities

-          Coordinate and schedule homebuyer, foreclosure prevention, post-purchase and financial capability workshops.

-          Develop and oversee curriculum for courses.

-          Conduct group workshops and presentations on home purchase, foreclosure prevention, post-purchase, and financial capability.

-          Conduct community outreach for housing counseling services. This includes outreach to community partners and spaces.

-          Coordination, work flow, workload and quality control of the MD housing counseling program.

-          Assist the Department Manager and Director with administrative, operational and technical responsibilities.

-          Document and track data related to housing counseling services utilizing Counselor Max and other applicable tools. Provide data quality control.

-          Work with the Department Manager and Director to prepare and submit timely reports to funders on program specific housing counseling activities.

-          Provide information on LEDC services and referrals to community partners.

-          Provide assistance to walk-ins as needed.

-          Provide housing counseling to support clients in meeting their housing goals including budgeting, establishing or improving credit, pre-purchase, foreclosure prevention, and post-purchase.

-          Analyze and discuss clients’ financial capacity to buy a home and create financial action plans with clients.

-          Provide technical assistance related to housing counseling such as submitting and tracking paperwork for first-time homebuyer programs or foreclosure prevention.

-          Follow up regularly and directly with clients throughout the counseling process to ensure that information is received and submitted in a timely manner and cases are tracked and documented on a regular basis, according HUD’s regulations.

-          Document and track client contact and data related to housing counseling services utilizing Counselor Max and other applicable tools.

-          Provide technical assistance related to housing counseling such as creating certificates, tracking paperwork for first-time homebuyer programs or foreclosure prevention.

-          Attend trainings as needed related to housing counseling.

-          Other duties as assigned to insure quantity and quality of services provided by the agency.

Qualifications

-          Fluent in Spanish and English (spoken, written and reading)

-          4 years Bachelor’s Degree or equivalent work experience.

-          Experience with Adult Education methods and techniques.

-          Strong knowledge of and culturally sensitive to Latino, African American, and other cultures.

-          Customer-service oriented person with good people skills.

-          Must have friendly, patient and professional manner.

-          Energetic and detail oriented team player with a commitment to high quality housing counseling and service delivery;

-          Strong computer skills and proficiency in Microsoft Office, including Excel;

-          Familiarity with databases and information tracking, a plus;

-          Own transportation needed.

-          Flexible work schedule, including ability to work Saturdays and some evenings.

This is a full-time, 40 hour / week position that requires Saturday hours and some evenings. 

Salary Range: Negotiable based on experience, plus full benefits package and generous vacation.

To apply, send cover letter and resume to Walda Yon at careers@ledcmetro.org. No phone calls please. 

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